Privacy Policy

 

Your privacy is important to us. Our privacy outlines how we manage personal information. Personal information is information that can identify a person. Lawson Real Estate Pty Ltd will be open about how we handle personal information:

  • We will tell you when we collect personal information, what we will use the information for and to whom we may disclose it.
  • We will allow you access to personal information that we hold about you when you ask for it.

Lawson Real Estate Pty Ltd collects personal information in the course of our real estate business for many reasons including:

  • For the purpose of keeping ourselves informed of the prevailing conditions of the property market in this region.
  • For the purpose of identifying and marketing to potential vendors, purchasers, landlords and tenants.
  • For preparation of contracts for the sale of the property.
  • For the preparation of lease documentation for property.
  • For the purpose of assessing the suitability of prospective tenants on behalf of the landlords for whom we act.
  • For the purpose of managing tenancies.
  • For the purpose of providing appraisal services.

We also collect personal information about persons who:

  • Apply to us for employment; or
  • Are involved in the supply of goods and services to us.

We do not actively collect sensitive information. We may from time to time hold sensitive information about job applicants. We will not disclose this sensitive information to anyone else. We may also hold some sensitive information from time to time about prospective tenants. This material may be used to consider a tenancy application to the extent that it is not unlawful to do so.

We may need to disclose personal details to various people to carry out the services that we are engaged to provide. For example we may need to give details about a tenant to a contractor to arrange repair of premises. We may also pass on personal information to a property insurer or a landlord’s insurer to process a claim on behalf of the owner of a property.

We may disclose personal information from time to time to other agents to introduce vendors to purchasers or landlords to tenants. We will seek your consent before passing on your personal information in this way.

We take active steps to protect the security of personal information.

We expect our staff to comply with certain standards of behaviour when dealing with personal information. We train all our staff about the need to protect your privacy and we will regard any breaches as serious matters.

Some of our records are paper based. These records are kept on secure premises away from the general public. We also keep some information in an electronic form. Records kept electronically are within a secure computer system which contains features such as password access and the latest virus protection.

We may keep personal information for at least 7 years after the completion of a transaction for legal reasons. After that time we will de-identify or destroy the personal information.

We try to ensure that any personal information that we hold is accurate complete and up to date. We do this by collecting information from you directly or from reliable sources including publicly accessible databases. If we become aware that the information on our records is inaccurate, incomplete or out of date we will correct that information or if necessary delete it from our records.

Lawson Real Estate Pty Ltd is constantly evolving. This may affect the types of information we collect and how we use it. If this occurs, we will update our Privacy Policy. We therefore encourage you to periodically review this Privacy Policy so that you remain informed of any changes to it. The most recent copy of this Privacy Policy will be available from our office.

For further information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website at www.privacy.gov.au. Lawson Real Estate Pty Ltd welcomes your questions and comments regarding this Privacy Policy. If you have any suggestions as to how we may improve our privacy practices or if you have reason to believe that this policy has not been complied with, we urge you to let us know.

Lawson Real Estate Pty Ltd

1/1 Hardner Road

Mount Waverley VIC 3149

03 9562 7633

office@lawsonrealestate.com.au

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